Terms and Conditions

Welcome to Transcloud, the online platform operated by Transcloud Labs Private Limited. By accessing or using our website, you agree to be bound by these Terms of Service.

Privacy Statement

We value the importance of maintaining your privacy and appreciate your trust in Transcloud. This Policy describes how we treat user information we collect on https://www.wetranscloud.com.

This Privacy Policy applies to current and former visitors to our website. By visiting and/or using our website, you agree to this Privacy Policy. https://www.wetranscloud.com. is a property of Transcloud Labs Private Limited, an Indian Company registered under The Companies Act, 1956 having its registered office at 2nd floor, SSPDL, Alpha Block, Rajiv Gandhi Salai, Navalur, Chennai, Tamil Nadu 600130.

The data that we collect.

We collect your name, email, mobile number, phone number, street, city, state, pin code, country and IP address.

Payment and billing information

We collect your billing name, billing address, and payment method when you subscribe to our services. Transcloud never collects your credit card number or any payment-related information.

Demographic information

We may collect demographic information about you, your services interests, services you intend to subscribe in, services subscribed, or any other information provided by you during the use of our website.

Other information

When using our website, information about your IP address and the browser you’re using may be collected. This might include the site you came from, the duration of time spent on our website, pages accessed, and the site you visit when you leave us. Additionally, we may collect details about the type of mobile device you are using, or the version of the operating system your computer or device is running.

Our Methods of Data Collection

Direct Source – We collect information directly from you when you subscribe for a service. We also collect information if you post a comment on our websites or ask us a question through phone or email.

We collect information about you using tracking tools like Google Analytics, Google Webmaster, browser cookies, and web beacons to understand your usage of our website. Additionally, we receive information about you from third parties.

For example, if you use an integrated social media feature on our websites, the third-party social media site may provide us with certain information about you, such as your name and email address.

Use of Data

We may use the information you provided to contact you for order confirmation on our website or for other promotional purposes. Transcloud uses the data provided to respond to any request or question.Transcloud use information to improve our services. Based on user experience, we implement the same in our website for better display of content. We intend to use the information/data to protect our company, clients or our website.

Information is used for marketing purposes, including sending details about special promotions, new features, or services, whether our own or Google Cloud offers. Subscription to our service includes enrollment in the newsletter. Information is also used to send transactional communications, such as emails or WhatsApp about service subscriptions, and as otherwise permitted by law.

Email

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email contact@wetranscloud.com. It may take about 5 days to process your request.

Grvience

In accordance with the Information Technology Act 2000 and the rules made thereunder, contact details of the Grievance cell are provided below: If you have any questions about our policy or other privacy concerns, you can also email us at contact@wetranscloud.com.

Latest

This Privacy policy was last updated on May 2024. From time to time, we may change our privacy practices as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.