Accessibility Policy
The purpose of this accessibility policy is to outline our commitment to improving accessibility for people with disabilities by proactively removing barriers.Transcloud Labs is dedicated to treating all individuals with dignity and independence. We believe in equal opportunity and integration. Our commitment is to meet the accessibility needs of people with disabilities by identifying, preventing, and removing barriers to accessibility and meeting the requirements in a timely manner.
Transcloud Labs has put in place an accessibility policy and plan to ensure that all documents are available in a format that supports accessibility. The company will review and update this policy and plan as needed. To ensure that our progress is aligned with the needs of our customers, employees, and stakeholders, we will consult with them during the development and implementation of any revised policy or plan in the future. If you require any documents in an accessible format, please do not hesitate to request them from us.
We value feedback from all customers, including those with disabilities. We welcome your comments and suggestions about our services, facilities, and products. If you have any feedback or suggestions, please share them with contact@wetranscloud.com. We provide feedback forms in accessible formats upon request. We aim to respond to all feedback requests within 7 business days.
In response to your request, we will ensure that publicly available information and communication materials are provided in accessible formats and with communication support at no extra cost and in a timely manner. This includes information about our products, services, facilities, and emergency procedures.
We will consult individuals with disabilities to understand their specific information and communication needs. We will take the following steps to make sure all publicly available information supports accessibility upon request:
- Review the formats available at the company that support accessibility and communication.
- Evaluate the current process for requesting formats that support accessibility and communication.
- Update the current process for requesting formats that support accessibility and communication, as necessary and feasible.
- Create additional formats that support accessibility and communication for publicly available information, as necessary and feasible.
- Establish a process for responding to, approving, or declining requests.